Orange Business Lounge is Orange's branch for business customers. We worked on two connected products: a redesign of the OBL mobile app and the My Service Space website, where customers track consumption, check contract information and reach support.
The work was phased: revive the legacy components first, then move toward a more user-centric design. The starting point was a shared design library, the first foundation for a design system that could carry across both the app and the website.
Messages and errors are a chance to show the brand's character and add some fun. We combined Orange's library illustrations with our own interventions.
Orange already had a well-documented style guide, and that was the foundation for the design library. The job was to turn it into something usable across the different projects in the ecosystem.
We did a full inventory: recreating every component and documenting it in our files, so the same pieces stayed consistent from one project to the next.
The style guide was solid but lacked responsive specs, so we added them, which let the designs adapt properly across screen sizes.
This was a prototype for the Service Space Dashboard.